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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent at best. It was cheap Hotel was ok. Fairly close drive to sworn town. It was cheap
Clean extended stay hotel Very good rooms. Exc staff. However, would have preferred thicker pillows and higher quality toiletries.
Nothing special.
Business response:
I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that your stay was unsatisfactory and that we will keep your feedback in mind as we work to improve our hotel. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Pretty well. Staff very friendly. Housekeeping forgot to clean my room after I left.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our overall accommodations and friendly staff. Please know, our housekeeping service is provided for guests staying 8 or more nights. For those who are staying for shorter periods of time, services can be purchased for a minimal fee. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future!
work Great rate and quality will stay again. It was my second time staying. Even better than the first
curry The room stunk like it. Other than that, great hotel
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the odors in your room. I will review our cleaning procedures with our entire staff to ensure that your experience is not repeated. Again, thank you for the feedback. We do hope that you will give us another chance to provide you with a better experience in the near future.
Nice hotel close to airport Everything was fine except they don't have maid service daily.
Business response:
Thank you for taking the time to write a review of our hotel. I am glad to hear that our location was convenient for you; however, I apologize that our housekeeping policy did not meet your needs. Our housekeeping services are available to guests staying eight or more nights; however, the service is always available upon request for a minimal fee. Your feedback will be helpful as we continue to improve our guest experience. Thank you again for your comments. We look forward to welcoming you back in the future.
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.