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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice little home away from home
Always easy check in and good staff.
Nice location on the river
Business response:
Dear Victoria, Thank you for choosing Extended Stay America! We’re delighted that you enjoyed our beautiful riverside location, which offers a peaceful and scenic setting for our guests. We look forward to welcoming you back for another relaxing stay! Sincerely, Hotel Management
Only downside was there weren’t any cups in the room
Room was ok. Website said there was a "grab & go " breakfast, but there was no breakfast, only coffee. Pleace could use some updating. Good location on water, near River trail & near a park.
Business response:
Dear Jennifer, Thank you for taking the time to provide your feedback. It is wonderful that the location added to your experience. We understand that our grab-and-go breakfast did not feel fulfilling during your stay. Ensuring a positive start to the day for our guests is a top priority, and your feedback is invaluable as we look for ways to improve. We also appreciate your note about property updates, which will help guide improvements to enhance comfort and overall experience. We hope to welcome you back for a much better ... read more
The place was amazing! They provided me with the needed equipment for the kitchen!
Business response:
Dear Kyle, We are thrilled to hear you enjoyed your stay at Extended Stay America. Providing our guests with fully equipped kitchens allows them to enjoy the comfort and convenience of preparing their own delicious meals. We hope you will choose our hotel again the next time you are looking for a home away from home. Sincerely, Hotel Management
Overall good experience. Was a little shocked to get a knock on the door 15 minutes before checkout time to verify if I was checking out.
Overall good experience. It is though, the first time I have ever gotten a knock on the door 15 minutes before checkout, being asked if I was checking out. I thought that was a little bizarre.
The lady at the lobby, was smoking right out front at the doors. That was kind of gross and on a hotel informational sheet. It clearly states guests have to be 6-12 ft away from the entrance. She clearly was not. The room was a nice size. The bathroom was dirty in spots. The toilet paper was not on its rack. It makes me wonder what else was missed. The blanket ij the room was thin. It was cold in the room. I was not going to call at 3 am. So we just put a sweater on. The bed was one of the worst ever due to one mattress , th... read more
Business response:
Dear Jackie, Thank you for sharing your feedback. It is never our intention to disappoint our guests; therefore, we regret that your stay did not meet your expectations and that you encountered multiple concerns. Please accept our apologies for the inconvenience this may have caused. We take our smoking policies seriously, and we appreciate you bringing this to our attention so it can be addressed appropriately. Your comments regarding breakfast and overall guest comfort will be shared with our leadership team to help enhanc... read more
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.6 star rating with 2,029 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.