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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled like a seniors home Lots of issues with the wifi this time. Not sure why it kept dropping. Also I was watching tv and the channel went blank, no signal of course just at the end of the show. That's never happened before. Room had a weird old funky smell that wasn't pleasant.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We truly appreciate your continued patronage and are glad some aspects of your stay met expectations. However, we sincerely regret the inconvenience you encountered during this visit with the wifi and the unpleasant smell of your room. Please accept our apologies for the disruption and discomfort caused. Your comments have been noted and shared with the appropriate teams for immediate attention. We are committed to enhancing our guest experience and hope to ha... read more
We were pleased with the cleanliness of our room. Bed was comfortable.
Cheap & clean
Business response:
Dear Guest, Thank you for your feedback! We are delighted to hear you appreciated both the value and cleanliness of your stay. Providing comfortable, well-maintained accommodations at an affordable price is always our goal, and we are so pleased we could deliver that for you. We hope to welcome you back to Extended Stay America soon for another enjoyable visit!Sincerely,Hotel Management
T Average motel Needs to more follow on repairs patched wall in shower but didn't repaint it. Had lots of dogs running around motel and barking in rooms and staff ignored problem.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely appreciate your positive remarks, and we're equally grateful for your honesty about areas where we fell short. Please accept our apologies for the inconvenience you encountered during your stay. Your comments have been shared with the appropriate teams for improvement. We hope you'll consider visiting us again so we can provide you with a more seamless and enjoyable experience next time. Sincerely, Hotel Management
Good value I like that this hotel decorates for the different holidays. Front desk staff are always helpful. Although I don't think it's appropriate for them to sit on the bench outside the doors and smoke when there is a No Smoking sign on the bench. The elevator floor could have used cleaning as well as the light in it is pretty dim.
Waited 10 min for oncoming staff to us incheck us in. Lobby
Business response:
Dear Guest, Thank you for your valuable feedback. We truly appreciate your positive remarks about your stay. We sincerely apologize for the delay you experienced during check-in, as we understand how important timely service is. Your comments will help us improve, and we are committed to ensuring a smoother experience in the future. We hope you’ll consider staying with us again so we can provide you with a more seamless visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,538 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.