Extended Stay America - Great Falls - Missouri River

Business response:

Thank you for choosing to stay at Extended Stay America. We are glad to know you liked the spaciousness of your room and that you had a pleasant stay. We appreciate your feedback and hope you will choose us again the next time you visit this area. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thanks for the feedback. We are sorry for the cleanliness you experienced in your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Your overall rating suggests you had an otherwise great stay, we hope you will choose Extended Stay America again in the near future. Sincerely, Hotel Management 

Business response:

Jeff, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry we missed meeting some of your expectations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Business response:

Jeffrey, thank you for taking the time to review your stay with us at Extended Stay America. We are glad overall you had a pleasant time with us, but we are for your disappointment with the in-suite amenities. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing to stay at Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management