This profile has been claimed by the business owner or representative.
Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Richard, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Not as nice as other extended stays Second trip staying here and both stays we have had different check in people and they do not know the computer system well and can not answer all our questions. Better training is needed. The shower was bad, low pressure this time. Beds are clean. Extended stays are usually better kept up, this one is getting run down.
Business response:
Tony, thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and got a good night’s sleep. We truly value your feedback in regard to front desk service and maintenance as it will help to improve our future guest experiences. We appreciate your loyalty toward our brand and hope this experience will not deter you form choose us again in future. Sincerely, Hotel Management
New and clean. Comfy beds, nice clean rooms. Only thing it needs is a hot tub
Business response:
Jeff, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Steve, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Not recommended for a family Expensive for what it offers. Staff was not that friendly. I admit it is a very clean hotel. Breakfast was not a breakfast. The only had coffe and tea, muffins and when we asked for toppings for the oatmeal they told us no” they do not offer anything else” I do not recommended this place for a family.
Business response:
Alejandra, thank you for staying with us and letting us know you liked our well-kept property. That being said, we are sorry for not meeting your expectations with our service and with the complimentary grab-and-go breakfast. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Awesome rooms with very clean kitchen and comfortable bed
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you loved your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice hotel Good value for a quick stay. It is pet friendly and there was lots of pet hair in the blanket on the bed which I found distasteful.
Business response:
Katherine, thank you for your review. Although you liked our affordable rates, we are sorry for the cleanliness issues you encountered with your bedding and regret the inconvenience it caused. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Randy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Pleasantly surprised The toilet needed flushed when we got there, but other than that this property was a very pleasant surprise. I say that because 2 years ago we stayed at one of this property chain in Federal Way, WA and it was horrible - dirty, unsafe, unfriendly staff. The Great Falls property is very good and we will absolutely stay there again.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. We have shared your concern in regard to your room with our maintenance team to ensure it is fixed immediately. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.