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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always helpful staff
Business response:
Peter, thank you for the review and for taking the time to recognizing the efforts of our staff. We are delighted you had a good stay and appreciated excellent service we offered. We have shared gracious compliments with all of them, and we look forward to welcoming you at Extended Stay America. Sincerely, Hotel Management
It was comfortable. Lots of door slamming in morni
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
For a overnight stay it was okay, but we found the mattress too firm and no drinking glass in the room for taking a medication or cleaning of teeth.
Business response:
Dave, thank you for your overnight stay. we apologize we missed communicating details of our amenities during check-in. To ensure cleanliness, we keep the kitchenware at our front desk and our team delivers them to the room on request. We have shared your comments with them for improvement and hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Business response:
Debbie, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Not the best choice I was very disappointed with the service received at this hotel. Despite being an "extended stay" facility, there were no toiletries available in the room and no cooking utensils, appliances or dishes. These had to be requested from the front desk, which we did minutes after our arrival. This apparently was not a priority for the clerk at the desk who checked us in because she went off shift without ensuring that we had received our requested items. Fortunately, the evening clerk Wendy decided to call and... read more
Business response:
Thank you for taking the time to post your review. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience, so we certainly understand why you may have found our amenities a bit different than traditional hotels. On a positive note, we are glad you liked the service provided by Wendy. We hope to have another chance so we can create a much more positive experience on your next trip. Sincerely, Hotel Managem... read more
Great room and nice,ajd funny staff. Wish that hotel offered a pool for family events
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice hotel close to river and clean
Business response:
Thank you for choosing Extended Stay America. We are pleased you were benefited from our close proximity to various places and that you enjoyed your stay here. Thanks again for being our guest, and we hope to serve you better in the future. Sincerely, Hotel Management
They didn't mind the cat. Nice room. However, the ease at which the cat could hide under the bed was troubling. Perhaps replacing the bed frame with something that the cat can't get under would have avoided the 20 minute battle to recapture her at checkout. I won the battle, but the stitches required to close the wounds inflicted by the cat were a bit pricey. Sorry about the blood, I tried to clean it all up.
Business response:
Michael, thank you for being our guest and taking the time to share your feedback. Although it is good to see your nice rating, we are sorry for the difficulties you had with your cat. We have made a note of your feedback and hope you will visit us again so we can deliver a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,519 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.