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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was a great hotel and friendly staff.
Business response:
Bradon, thank you for staying at Extended Stay America. We are delighted to read you had a wonderful time with us and that you were impressed with our exceptional service. We will be sure to share your compliments with the team. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Aileen, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Not a good night's sleep It was just for overnight and the bed was very hard and uncomfortable. The towels were quite thin and the toilet paper was single ply and rough
Business response:
Charles, thank you for choosing us for your overnight stay. We apologize our facilities were not up to your expectations and the inconvenience these caused. We can assure you that what you experienced is not acceptable, and we will be reviewing our guidelines to provide an improved experience for every guest entering our doors. We regret and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Mark, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Uncomfortable beds. Horrible parking set up. Noisy
Business response:
Thank you for staying at our hotel and for posting your experience. We were pleased to read you enjoyed your overall stay with us. However, we apologize for the issues you experienced. We will certainly share your observations and use it as a training tool with our management team to apply corrective actions. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Nice, quiet motel. This is the second time my wife and I stayed here. The room was clean and had a full sized fridge and two burner stove in it. Great for when you don't want to go out to eat. Room did have a leak under the sink in the bathroom and wasn't taken care of when we complained. I would still recommend this motel to others.
Business response:
Lowell, thank you for returning to stay at Extended Stay America. We are glad to read you had a nice time here and that you liked your well-appointed room. That being said, please accept my personal apology as well every assurance we will be working to address the concerns you outlined regarding maintenance. We appreciate you recommending us and look forward to serving you much better in the future. Sincerely, Hotel Management
I liked the Hotel. The Bed Closest to the Door, the Cover had Blood on it, and the Sheets had PEE on it, and also the Box Spring Sheet had PEE on it.
Business response:
Lee, we are sorry for not meeting your expectations and for the cleanliness issues you encountered in your room. We take the cleanliness of our rooms very seriously and steps are already underway with our housekeeping team to ensure this does not happen again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Good I enjoyed the good night's sleep quite place good staff .................................................
Business response:
Renee, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a rested well and that our staff took good care of you. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.