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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
close to tourist attractions and food and playground and the river. the kitchen amenity were very useful specially if you have kids. carpet needs thorough cleaning and the inside toilet bowl need to be brush coz there are black molds already,bathroom smells too,staff are so so,would be nice if they are more accomodating and smile or greet their customers
Business response:
Karen, thank you for sharing your feedback. Although you liked our location during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Chris, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Unfortunately I left a small cooler in the room when we left. I contacted the hotel asking if it would be possible for them to ship it to me. Of course I offered to pay for the shipping, front desk Personnel stated they would talk the manager about it. I'm just hoping to get back a rather expensive cooler.
Business response:
James, thank you for your review of Extended Stay America. We are glad you had a pleasant time here. If we can be of any further assistance, please feel free to reach out to our front desk. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Room was clean and the bed was comfortable,area was safe and quiet
Business response:
Thank you for taking the time to review Extended Stay America. Our number one priority is to make sure you receive outstanding accommodations, and we are glad we accomplished it during your visit. It was a pleasure hosting you, and we cannot wait for your next visit. Sincerely, Hotel Management
Great location, by the river with picnic benches and walking trails. A stove and fridge freezer and microwave in the room. All pots pans crockery and cutlery provided. Only slight negative, there was trash....burger wrapper and band aids under the bed from previous people. Very nice desk staff, particularly Eric.
Business response:
Peta, thank you for choosing Extended Stay America for your stay and for sharing your experience. We are delighted to know you loved our ideal location and that you also appreciated our associates. We will pass on your compliments to Eric. We hope you will make us your home whenever you plan another trip to the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Lovely hotel right on a river walk, clean room, well lit halls, we had a great time at Great falls.
Business response:
Gary, thank you for the amazing review of the Extended Stay America. We are glad to know you had a great stay and that you loved our proximity to the Missouri river. Your review made our day, and we look forward to your next visit. Sincerely, Hotel Management
Our room was very comfortable and clean. However, the hallway had an unpleasant odor in it at most times. Our room did not have aminities
Business response:
Thank you for evaluating your stay with us. We’re happy to know you liked your well-appointed room, but we’re sorry for the smell you experienced in the hallway and that your room did not have the amenities you desired. Your concerns have been discussed with our housekeeping team to make sure the hallway gets deep cleaned in order to remove the odor. Also, since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their personal amenities such as hairdryers and toilet... read more
Business response:
Joe, thank you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.