Extended Stay America - Greensboro - Airport

Disappointed 

on Expedia

10 years ago

Poor Some other guest was able to enter my room with his plastic key card. I don't know if this was due to the careless behavior of the staff or just some sort of malfunction but they did nothing to correct or compensate for it. Additionally the kitchen area of the room was old and worn and there were no pots ,pans, utensils etc. What good is a kitchen with nothing you need to use it? 

Anonymous 

on Expedia

10 years ago

Worst hotel and customer service ever!!! This place was a dump! I excercised my right to be relocated to another location by the airport! Although they eventually got me transferred after almost 2 hrs, they had a brand new agent that barely spoke English who was incompetent and didn't know what he was doing. I was in pain and suffering from migraines and degenerative disc disease in my back to the point I was almost on the floor crying. The agent wanted to argue with me and kept asking me to wait one minute...that one minute... read more

HHW 

on Expedia

11 years ago

Only if no other option! I strongly recommend you do NOT stay in this hotel. Although the staff is fairly friendly the hotel conditions, particularly of the rooms, is terrible. The smell inside the room was terrible and noticeable as soon as I openned the door. The chairs and carpet were very dirty. The cleanness of the sheets and towels is very questionable. I did pay an extra daily fee for room maintenance and it only covered making the bed. It was evident that the room (including the bathroom) was not cleaned. 

Anonymous 

on Expedia

12 years ago

Hotel is a rather dated, and most occupants seem to be long term residents. Furniture and bedding is old and dated, pillows were yellow. Carpet was stained and dirty, and the room had a rather odd odor. 

Jim 

on Expedia

13 years ago

noisy neighbors Our stay was mired by noisy neighbors above us. There were three adults, 2 children and two dogs in the room. We will not use this chain again. 

Marlon 

on Expedia

13 years ago

Worst stay ever 1st keys did not work , so when I had 2 get in and out my room, the lady who was night watch had to let me in my room. When I get to my room tv was broke , so had to find another room but we went to 3 rooms before we came to a clean room (she couldnt work the computer so we had 2 physically check for rooms) I took exactly 50 mins before I even got into a room. When I finally got a room the toilet did not work , by then I was tired an just dealt with it so I would not have to waste anymore of my time. This sta... read more

Daryl 

on Expedia

14 years ago

This hotel was shown as close to Bennett College and that was the best thing about it. The room smelled when we entered; Towles are small and very thin, better used for children, not adults. Resources in the room were piece mealed, not sufficient for 3, let alone for family of 4. Did not provide cleaning material for kitchen or sufficient utensils. They do not clean rooms daily, I was told once per 7 day stay; RIDICULES! Asked for Handicap Room and got Regular room, so why put in request. Two rooms were on my 3rd level floor... read more