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Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We enjoyed the quietness and the area the hotel was located in the Galleria area.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
THE STAFF WAS WONDERFUL!!!! ALL OF THEM WENT ABOUT AND BEYOND TO MAKE SURE OUR STAY WAS GOOD!!!! The only thing I wished they had COFFEE WITH FRENCH VANILLA CREAMER! Love the hotel, Staff and our stay
Estuvo bien
Business response:
Fabiola, thank you for posting a review about your experience at Extended Stay America. We are delighted to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
The hotel was ok, the main issue was the fact that they didn't have clean bed sheets there were stains on the bed sheet.
Business response:
Victoria, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Not too good No large towels, spots on counter and floor, looks like some kind of corrosive was dripped.
Business response:
Clifford, thank you for your feedback regarding your stay. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have another occasion to meet and even exceed your expectations. Thank you once more for your review. Sincerely, Hotel Management
It was okay, there were no towels in my bathroom so I never got to shower.
Very relaxing and convenient
Not worth the price The stay was NOT the best especially for the price a night. There was a big roach in our bathroom, NO TOWELS OR SOAP. So to have A big pandemic such as covid and have no soap was really frightening for me. The tub was dirty when we arrived so we had to clean that up a little ourselves. Also there was rust and dust everywhere to where we had to go buy a little lysol can just to feel safe. The employee who checked us in was very nice and respectful but the employee on 2nd day he was a little less kind and a... read more
Business response:
Caitlin, thank you for your review. Although you liked the service provided by our courteous front desk staff, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 4.2 star rating with 1,374 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.