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Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Honestly I thought this place would’ve been better with the area it was in and the other hotels that was around it but this was a reservation of last resort as we were evacuating from Hurricane Ida and nowhere else in town had availability. So it was what it was.
Business response:
Thank you for your review. We are sorry for not meeting all of your expectations and regret any inconvenience caused. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
It was comfortable just wasn’t what the pictures showed ! I enjoyed myself
Business response:
Rachel, thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry for not meeting all of your expectations and regret any inconvenience caused. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Mmmm No había toallas en la habitación y el aire acondicionado no está en buen estado. La ubicación es muy buena!!
Business response:
Sergio, thank you for posting a review of your recent stay. We regret not meeting your expectations and apologize for the issues with the air conditioner you encountered. We will share your comments with our engineering team and make sure the problem is resolved. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Room was ok..burn holes in carpet a non smoking facility..!? .no towels or soap in room....
Business response:
James, thank you for being our guest and for reviewing your stay. We were happy to see from your rating that you had a pleasant stay overall. However, we do want to apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business. Sincerely, Hotel Management
Excellent check in and front desk help Hotel needs maintenance as it is aging Stay was OK Over the years I’ve stayed here Hotel needs a redo
Business response:
Thank you for your candid review. We are glad you had a pleasant stay overall and with the service our associates delivered. However, we apologize for the issues you outlined. We will share your comments with our maintenance team and make sure we prevent such reoccurrences. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 4.2 star rating with 1,374 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.