Extended Stay America - Houston - Galleria Westheimer

Steve 

on Expedia

9 years ago

Poor service. Nothing in kitchenette. No pots pans plates glasses cups silverware utensils, NOTHING! If you wanted anything you had to go down elevator and check each item out at front desk. ??? Breakfast was pump coffee jug and one basket of granola bars and another basket of cellophane wrapped muffins. Someone is really cost cutting here at guests inconvenience. I am not sure if all extended stay Americas are like this. 

Anonymous 

on Expedia

9 years ago

Cold/stale coffee at 6 am Very low water pressure when showering Locked out of building at 6:15am 

JP 

on Expedia

9 years ago

Ok-ish The Staff was very and helpful, however I do feel the Hotel needs some work to brighten it up. The breakfast is take away. No sit down area. I do feel as a regurlar traveler it is a bit over priced for what you get. No even a coffee machine in the room. 

Anonymous 

on Expedia

10 years ago

So so neighborhood Staff was very nice but breakfas wasn't much. Always out of coffee. No dishes, hairdryer, iron etx. I'm room Washing machines. Front desk out of detergent and quarters. 

Damita 

on Expedia

10 years ago

reservation Your team gave my reservations away 

Dave 

on Expedia

10 years ago

Hotel used the cheapest amenities possible. Refrigerator and air conditioner ran all night long. Listed as an extended stay but had zero kitchen supplies Had to go downstairs for a spoon Everything about this hotel is cheap and un kept.