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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Galleria - Westheimer is located at 4701 Westheimer Rd, Houston, TX. This location is in the Afton Oaks - River Oaks neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice ....For the price Upon arrival and check in the initial room given smell like smoke and was right next to elevator. Being a non smoking light sleeper I asked for a room change and was accommodated quickly. Next room was better.
Business response:
Franklin, thank you for your feedback. We are pleased you were satisfied with your second room and had enjoyed the stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Buen Hotel de Paso El hotel está ubicado bastante cerca de las areas de Galleria, resulta muy comodo de llegar; el hotel bastante dentro de lo normal, tal vez le hace falta uno que otro arreglo y modernizar un poco las instalaciones, para un hotel de un par de noches vale la pena
Business response:
Thanks for making Extended Stay America a part of your travel plans. We are thrilled to know our location was ideal for your needs and that you were impressed with the good value we offer. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Very convenient Friendly and effecting check in. Been here before. Will be back. Great value.
Business response:
Bob, welcome back for another enjoyable stay at Extended Stay America and for the feedback. We are delighted to read you liked the service offered by our staff and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Alvin, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Okay in a pinch Sheets were uncomfortable, bathroom was small and electrical outlets were not convienetly placed inside the room for charging mobile devices.
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
ok place Not that impressive. I mean you get what you pay for. Wasn’t expecting world class but the bed was horrible. And every thing is just out dated.
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Missing breakfast Breakfast was coffee and granola bars. If you're like me and travel with kids that's a good marketing point. Really disappointed otherwise nice hotel.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to read that you liked our property and had a satisfying experience here. However, we are sorry that you were unhappy with our breakfast offerings. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Conveniently located but outdated The hotel's location was great but the hotel and the room was outdated not even a coffee maker in the room. Blankets had little holes. Very different to other Extended Stays hotels I have stayed in.
Business response:
Thank you for your candid comments. It’s nice to know you were overall pleased with our hotel, but we are sorry our facilities didn’t live up to your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.