Extended Stay America - Houston - I-10 West - CityCentre

Business response:

Kieni, thank you for posting a review about your experience at Extended Stay America. We are delighted to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management 

Business response:

Dan, thank you for sparing some time to share your review. We are delighted to know you had a comfortable stay at our well-maintained hotel and that you felt you received excellent value by selecting us. On behalf of everyone, we invite you to Extended Stay America on your next trip. Sincerely, Hotel Management 

Business response:

Christy, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Luis, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Patricia, thank you for being our guest. We apologize for the cleanliness issues that faced and for the unpleasant encounter you had with one of our associates. We will share your comments with our department heads so that we can take corrective actions. We would appreciate you giving us another opportunity so you can experience our hotel as you should have on this visit. Sincerely, Hotel Management