Extended Stay America - Houston - I-10 West - CityCentre

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your perfect rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Harold, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our courteous associates as well as our affordable rates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your recent stay with us. We regret not meeting your expectations and apologize for not being able to provide you with the fresh accommodations that you expected. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management