This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - IAH Airport
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 N. Sam Houston Pkwy. E., Houston, TX, 77032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Service needs work There was nothing wrong with the room or property. The issue I had was when I requested a change of sheets and clean the room while I was away for an entire day, granted that was Saturday evening til Sunday evening, my request was ignored. I requested service again on Sunday night for Monday, after 7 night stay, again they didn’t get the room clean. I had to go to the front desk again on Monday at 4:30 and insist on house keeping. Went back to the room and waited till 5:00, still no one had come. Went back... read more
Business response:
Clint, thank you for your stay and your feedback. It is truly disappointing to hear our staff failed to meet your expectations. We will address the concerns you mentioned, regarding the difficulty you had in getting housekeeping service for your suite, with the front desk and housekeeping team to make sure we are fulfilling our guests' expectations. We appreciate your feedback pinpointing the areas we need to address, and we will, so similar situations do not occur in the future. We hope you will give us a second chance for ... read more
Awesome hotel Didnt want to stay home for my birthday so I opted for a 3 day weekend away from home. Love this hotel. Vending options in lobby and stores close by
Business response:
Tedra, first and foremost, thank you for celebrating your birthday with Extended Stay America. We are glad you loved every moment here and had a memorable time with us. We look forward to making your next trip exceptional as well. Sincerely, Hotel Management
stay again. It was. Was there for a short stay. Would stay again if i am on the area.
Business response:
Jorge, thank you for sharing the nice feedback about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and that you will be visiting us again in the future. We look forward to your next visit. Sincerely, Hotel Management
Business response:
Kena, thank you for your fantastic rating. We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Yolanda, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Arnold, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Alesha, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - IAH Airport
How is Extended Stay America - Houston - IAH Airport rated?
Extended Stay America - Houston - IAH Airport has a 4.4 star rating with 664 reviews.
When is Extended Stay America - Houston - IAH Airport open?
Extended Stay America - Houston - IAH Airport is open now. It will close tomorrow at 12:00 a.m.