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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1500 N. Sam Houston Pkwy. E., Houston, TX, 77032, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
excellent stay clean and friendly staff
Business response:
Ronnie, thank you for choosing Extended Stay America. We are happy you enjoyed your comfortable stay at our spotless property. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
This is a nice hotel,I like the layout everyone can more or less park right in the front and the lot is extremely well lit which is nice. I didn't get to use the gym but it looked nice. I like how the rooms are little studios with a kitchenette, my room was nice. Could've done better on cleanliness though, my towels were stained and there was stuff under the bed from previous occupants. Also the blanket was oddly thin. All in all though I liked it, I stayed once before when it was Candlewood.
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great amenities and your comfortable room, along with the fully equipped kitchenette. However, we regret the cleanliness issues you faced while you were here. We take great pride in the service, cleanliness, and maintenance of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
Great staff Staff makes you feel welcomed and let you know if anything is needed they be happy to help.
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
Comfortable
Business response:
Regina, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
i booked this hotel because of full kitchen, out of all the Extended near by, cleanest one
Business response:
Thank you for sharing details about your experience at our hotel. We are glad you liked your well-kept room and that you had a relaxing stay. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Super Friendly! Nice kitchen!
Business response:
Tracy, thank you for choosing Extended Stay America and for your terrific review. We are glad you had a pleasant stay and liked our friendly staff. We are also happy you enjoyed having a well-equipped kitchen in your suite. We appreciate you being our guest and look forward to hosting you again soon. Sincerely, Hotel Management
Had to report non flushing toilet 2 times ,
Business response:
William, thank you for your review. We are sorry for the issues you encountered in your bathroom. Your feedback will be shared with our maintenance team for review and action. We do appreciate your concerns, and we hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
Extended Stay America - Houston - IAH Airport has a 4.4 star rating with 664 reviews.
Extended Stay America - Houston - IAH Airport is open now. It will close tomorrow at 12:00 a.m.