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Extended Stay America - Houston - IAH Airport
- Hotels
- Houston, TX
About this business
Location details
1500 N. Sam Houston Pkwy. E., Houston, TX, 77032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Loleda, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Adriana, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Kena, we are glad you had a comfortable stay at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
My stay Was great
Business response:
Kena, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Business response:
Keena, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Service needs work There was nothing wrong with the room or property. The issue I had was when I requested a change of sheets and clean the room while I was away for an entire day, granted that was Saturday evening til Sunday evening, my request was ignored. I requested service again on Sunday night for Monday, after 7 night stay, again they didn’t get the room clean. I had to go to the front desk again on Monday at 4:30 and insist on house keeping. Went back to the room and waited till 5:00, still no one had come. Went back... read more
Business response:
Clint, thank you for your stay and your feedback. It is truly disappointing to hear our staff failed to meet your expectations. We will address the concerns you mentioned, regarding the difficulty you had in getting housekeeping service for your suite, with the front desk and housekeeping team to make sure we are fulfilling our guests' expectations. We appreciate your feedback pinpointing the areas we need to address, and we will, so similar situations do not occur in the future. We hope you will give us a second chance for ... read more
Awesome hotel Didnt want to stay home for my birthday so I opted for a 3 day weekend away from home. Love this hotel. Vending options in lobby and stores close by
Business response:
Tedra, first and foremost, thank you for celebrating your birthday with Extended Stay America. We are glad you loved every moment here and had a memorable time with us. We look forward to making your next trip exceptional as well. Sincerely, Hotel Management
stay again. It was. Was there for a short stay. Would stay again if i am on the area.
Business response:
Jorge, thank you for sharing the nice feedback about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and that you will be visiting us again in the future. We look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - IAH Airport
How is Extended Stay America - Houston - IAH Airport rated?
Extended Stay America - Houston - IAH Airport has a 3.1 star rating with 1,212 reviews.
When is Extended Stay America - Houston - IAH Airport open?
Extended Stay America - Houston - IAH Airport is open now. It will close tomorrow at 12:00 a.m.