Extended Stay America - Houston - IAH Airport

Business response:

Ronnie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are very sorry for the disappointment you had with the cleanliness of our hotel. Your feedback has been shared with our executive housekeeper, and steps are being taken to ensure that this does not happen again. We hope you will give us another chance to prove ourselves on a future visit. Sincerely, Hotel Management 

Business response:

Chrissy, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

Business response:

Daniel, thank you for taking the time to review your stay with us. We are glad to know you had a pleasant time with us. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Mica, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable accommodations. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Antonio, thank you for visiting Extended Stay America and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your evaluation with us. Although you found proximity to the airport to be convenient, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management