Extended Stay America - Houston - Kingwood

James 

on Expedia

3 months ago

Never Again! no stopper in the tub, no hair dryer, and the fan in the bathroom didn't work. No light bulb in the lamp next to the bed. No coffee pot or coffee in the room. For a "suite" with a refrigerator, sink, disposal, and stove, there wasn't ONE utensil; no cutlery, bowls, or plates, etc. We asked for spoons at the desk and it was a huge production along with getting a few paper bowls. Seeing the police holding a woman in handcuffs out in front was another "clue" to stay elsewhere. Found a large cockroach dead near our ... read more

Heather R 

on Expedia

3 months ago

Over all it was good just need to upgrade the mattress in the rooms and replace chairs ours was broken (recliner) 

Efrain 

on Expedia

3 months ago

Awesome 

michael 

on Expedia

5 months ago

Very nice stay! The male desk clerk was very nice and helpful. Very safe location near restaurants, stores etc 

CHAMIN 

on Expedia

5 months ago

Good 

Leslie 

on Expedia

5 months ago

Come prepared It was ok. Room cleaning was supposed to happen day 7, someone finally showed up on day 8. During the snowstorm and was working from home that day....no housekeeper spoke English was finally able to get towels changed out with google translate. Put king size beds in some of the rooms, queen is small and uncomfortable. This motel is not set up for long term, no dishes, pots, pans, coffee pot, ect are in the rooms , although the website says they are furnished. Our refrigerator had to be changed out so we ended u... read more