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Extended Stay America - Houston - Kingwood
- Hotels
- Kingwood, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
291 Kingwood Medical Drive, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean hotel but needs some improvements If your looking for a clean one night stay for cheap this hotel is it. The hotel was very clean and staff was very friendly. The bed was horrible. Couldn’t move without it making lots of noise. Springs was beyond wore out and it sunk in the middle. Definitely needed to be replaced. Comforter was also stained up. No hot water, at best it was luke warm if that. No coffee pot or hair dryer in room. They are provided if you ask. Not sure if coffee is provided for rooms. You can get some at... read more
Business response:
Dear Tia, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback will be shared with our team and utilized to drive future improvements. Ensuring your comfort and contentment remains our foremost priority, and we anticipate the opportunity to welcome you back in the future, affording you the elevated experience that you rightly deserve.Sincerely,Hotel Management
Clean, quiet, friendly.
Business response:
Dear Jason,Thank you for choosing Extended Stay America and for your great review. We're thrilled to know that our commitment to spotless accommodations met your expectations. It was also delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. It's guests like you who make our work so rewarding. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
Business response:
Thank you for choosing Extended Stay America and for your great review. We're thrilled to know that our commitment to spotless accommodations met your expectations. It was also delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Its guests like you who make our work so rewarding. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
Perfect! Outstanding customer service at check-in and check out. The room was cozy enough and very clean. Overall, this place was located in a quiet area, superbly clean and reasonably priced for our one-night stay. We will definitely be returning. Thank you for an awesome experience.
Business response:
Thank you for choosing Extended Stay America and for your great review. We're thrilled to know that our commitment to spotless accommodations met your expectations. It was also delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Its guests like you who make our work so rewarding. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
I Loved Everything About This Hotel & Room. Definitely Booking Again!
Business response:
Dear Shelisa, Thank you for staying at Extended Stay America. Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again, and safe travels.Sincerely,Hotel Management
Preferred hotel from now on Excellent on every level
Business response:
Thank you for choosing Extended Stay America and for your great review. We're thrilled to know that our commitment to spotless accommodations met your expectations. It was also delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Its guests like you who make our work so rewarding. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
This was the first time staying at an ESA. I was impressed that they had a disability lift poolside. The staff was superb. Breakfast consists of instant oatmeal, pre packaged blueberry muffins and excellent coffee. Alex, the GM, was understanding of our need to leave early and helped us receive a credit for having to do so.
Business response:
Dear Diana, We are delighted that our service and property exceeded your expectations for Extended Stay America and that you could take advantage of our complimentary grab-and-go breakfast. Our team's dedication to providing exceptional service is something we take great pride in, and we are pleased to hear that Alex made your stay extra special! We will be sure to pass on your compliments to Alex and our entire team. We look forward to welcoming you back soon for another enjoyable visit.Sincerely,Hotel Management
Nice quiet just had to wait a lonnnnngggggg time to check in
Frequently asked questions about Extended Stay America - Houston - Kingwood
How is Extended Stay America - Houston - Kingwood rated?
Extended Stay America - Houston - Kingwood has a 4.5 star rating with 518 reviews.
When is Extended Stay America - Houston - Kingwood open?
Extended Stay America - Houston - Kingwood is open now. It will close tomorrow at 12:00 a.m.