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Extended Stay America - Houston - Kingwood
- Hotels
- Kingwood, TX
About this business
Location details
291 Kingwood Medical Drive, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome
Business response:
DearEfrain, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Hotel Management
Very nice stay! The male desk clerk was very nice and helpful. Very safe location near restaurants, stores etc
Good
Business response:
Dear CHAMIN,Thank you for your positive feedback. We are glad your stay met your expectations and appreciate your support. Guest satisfaction is our priority, and your review motivates us to continue providing quality service. We look forward to welcoming you back for another pleasant experience.Sincerely,Hotel Management
Come prepared It was ok. Room cleaning was supposed to happen day 7, someone finally showed up on day 8. During the snowstorm and was working from home that day....no housekeeper spoke English was finally able to get towels changed out with google translate. Put king size beds in some of the rooms, queen is small and uncomfortable. This motel is not set up for long term, no dishes, pots, pans, coffee pot, ect are in the rooms , although the website says they are furnished. Our refrigerator had to be changed out so we ended u... read more
Business response:
Dear Leslie, Thank you for your valuable feedback. We appreciate your insights, as they are crucial in identifying areas for improvement that can enhance the experiences of our guests. We sincerely regret any disappointment you encountered during your stay; it is never our intention to fall short of expectations. Please be assured that we take your comments seriously and will implement the necessary changes to ensure we provide the highest level of service. We hope you will consider staying with us again, as we are committed... read more
Disappointed there was not coffee pot in room. This hotel doesn’t compare to other extended stay hotels in area.
Business response:
Dear Mark,It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. Your concerns are important to us, and we want to ensure every guest has a positive experience. We hope you'll consider staying with us again so we can provide you with a better experience. Thank you for helping us become better.Sincerely,Hotel Management
Best place to stay near Humble Very nice and clean and safe. Quiet neighborhood near medical facilities. Dog friendly. Has a kitchen. The only thing I didn’t like was the vending machine was out of bottled water so just bring your own and you’re all set.
Business response:
Dear Barbara, Thank you for choosing Extended Stay America for your recent visit to the city. We take pride in providing an exceptional experience for our guests, and we appreciate your recognition of our efforts. It was a pleasure having you stay with us, and we hope you will return the next time your travels bring you to our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Kingwood
How is Extended Stay America - Houston - Kingwood rated?
Extended Stay America - Houston - Kingwood has a 3.9 star rating with 706 reviews.
When is Extended Stay America - Houston - Kingwood open?
Extended Stay America - Houston - Kingwood is open now. It will close tomorrow at 12:00 a.m.