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Extended Stay America - Houston - Kingwood
- Hotels
- Kingwood, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
291 Kingwood Medical Drive, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel Me pareció un hotel muy desolado, el pasillo olía a comida, la alfombra maltratada, la cama rechinaba …..estuvimos una noche solamente, creo que no me hubiera gustado estar más días.
Business response:
Gerardo, thank you for selecting our hotel and staying with us. We are sorry to know about the inconvenience you experienced in the hallway and that you were unhappy with the condition of our property. We also regret you were unable to sleep comfortably in your bed. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We hope to serve you on a future date. Sincerely, Hotel Management
La señorita de la reception fuando llegamos nada amable. Parecia mi obligation preguntar y bajar por las cosas, les faltó atención e imagen. Nunca mencionaron que tenian lo necesario para la estancia en recepción. Nl
Business response:
Thank you for staying with us and for sharing your review. We are sorry you encountered any service issues from our front desk associates, as this is unacceptable. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. Thank you again, and we look forward to having another opportunity to show that we are passionate about providing great experiences for every guest. Sincerely, Hotel Management
A++++ Customer Service Great customer service, perfect size little apartment! Very clean!
Business response:
Robbie, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our well-kept property and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
This hotel is very comforting.The staff is friendly and extremely helpful. The hotel is located in a very convenient area to go to a grocery store, to get fast food, the mall is not far. It’s a overall great spot.
Easy to find and near everything needed for my stay eg stores.
Business response:
Jose, thank you for the terrific review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Kingwood
How is Extended Stay America - Houston - Kingwood rated?
Extended Stay America - Houston - Kingwood has a 4.5 star rating with 530 reviews.
When is Extended Stay America - Houston - Kingwood open?
Extended Stay America - Houston - Kingwood is open now. It will close tomorrow at 12:00 a.m.