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Extended Stay America - Houston - Kingwood
- Hotels
- Kingwood, TX
About this business
Location details
291 Kingwood Medical Drive, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place to stay Was more than adequate. Comfortable room and facilities
Business response:
Dear Dave, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Very nice place. Great price 👍
Business response:
Tamara, thank you for choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again soon. Sincerely, Hotel Management
Check was quick and the staff was extremely friendly. Definitely will be staying here again!
Business response:
Dear Dan, it's lovely to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests exceptional service, so we are thrilled we succeeded in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Front desk clerk was unwelcoming when I checked in. The location was in a secluded area so I didn’t feel comfortable with a small child. Overall I had a comfortable one night stay but checked out and went where I had more options for dining and things to do.
Business response:
Kimberly, thank you for being our guest. Although we are glad you had a comfortable stay with us, we are sorry for the service issues you encountered while you were here. Your comments will be shared with our team in order to prevent similar issues from happening again. We hope that you will stay with us again whenever you are in the area. Sincerely, Hotel Management
Great I have stayed here many times. Always a good nights stay.
Business response:
Kathy, thank you for making the Extended Stay America your home away from home. It is wonderful to know that we were able to provide you with an outstanding stay once again. We are grateful for your kind review. We appreciate your loyalty and look forward to your next visit. Sincerely, Hotel Management
Not for few days stay. No breakfast or housekeeping. Rooms are set up for longer termed stays—full sized fridge and has cook top. Several things I didn’t like— the room could not be darkened, no coffee pot in room, limited vending, no ice machine.
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Kingwood
How is Extended Stay America - Houston - Kingwood rated?
Extended Stay America - Houston - Kingwood has a 3.9 star rating with 706 reviews.
When is Extended Stay America - Houston - Kingwood open?
Extended Stay America - Houston - Kingwood is open now. It will close tomorrow at 12:00 a.m.