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Extended Stay America - Houston - Kingwood
- Hotels
- Kingwood, TX
About this business
Location details
291 Kingwood Medical Drive, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like Everything
Business response:
Dear Guadalupe, thank you for your recent stay at Extended Stay America. We are delighted you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a well-done job. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon. Sincerely, Hotel Management
The staff especially lanetta was so amazing kind and helpful
Great experience 👍
Business response:
Dear Dwayne, thank you for your delightful review of our hotel. Your kind remarks about your overall stay are greatly appreciated. Thank you for choosing Extended Stay America, and we hope you are already planning another visit our way. Sincerely, Hotel Management
Pool closed, no sit down breakfast.
Business response:
Dear Tamara, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Local Stay My AC broke at home, so needed a place to stay to cool off. I have a puppy and searched for pet friendly local places. When I went to check in, there was a pet charge that was not mentioned in the booking. First room, key did not work and the 2nd floor smelled of super strong weed. They moved my room. When I got into the new room, the air was not on and was 87 degrees. It took about 2 hours to cool down. Overall the room was clean and comfortable. The shower head sprayed everywhere and wasn’t the steadiest of stre... read more
Business response:
Penni, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our well-kept accommodations and that you had a pleasant stay overall. However, we regret not meeting your expectations with the breakfast and that you were not aware of our pet fees. This information is updated on our website so that our guests are aware of this. We will also share your comments with our maintenance team regarding the concerns you outlined and make sure the problems are resolved immediately. We e... read more
Frequently asked questions about Extended Stay America - Houston - Kingwood
How is Extended Stay America - Houston - Kingwood rated?
Extended Stay America - Houston - Kingwood has a 3.9 star rating with 706 reviews.
When is Extended Stay America - Houston - Kingwood open?
Extended Stay America - Houston - Kingwood is open now. It will close tomorrow at 12:00 a.m.