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Extended Stay America - Houston - Kingwood
- Hotels
- Kingwood, TX
About this business
Location details
291 Kingwood Medical Drive, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location & convenience
Business response:
We are happy to hear you you enjoyed your stay with us. Come back and see us!
Excelente servicio
Business response:
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Business response:
We are happy to hear you enjoyed your stay with us. Come back and see us!
Hotel Me pareció un hotel muy desolado, el pasillo olía a comida, la alfombra maltratada, la cama rechinaba …..estuvimos una noche solamente, creo que no me hubiera gustado estar más días.
Business response:
Gerardo, thank you for selecting our hotel and staying with us. We are sorry to know about the inconvenience you experienced in the hallway and that you were unhappy with the condition of our property. We also regret you were unable to sleep comfortably in your bed. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We hope to serve you on a future date. Sincerely, Hotel Management
La señorita de la reception fuando llegamos nada amable. Parecia mi obligation preguntar y bajar por las cosas, les faltó atención e imagen. Nunca mencionaron que tenian lo necesario para la estancia en recepción. Nl
Business response:
Thank you for staying with us and for sharing your review. We are sorry you encountered any service issues from our front desk associates, as this is unacceptable. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. Thank you again, and we look forward to having another opportunity to show that we are passionate about providing great experiences for every guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Kingwood
How is Extended Stay America - Houston - Kingwood rated?
Extended Stay America - Houston - Kingwood has a 3.8 star rating with 747 reviews.
When is Extended Stay America - Houston - Kingwood open?
Extended Stay America - Houston - Kingwood is open now. It will close tomorrow at 12:00 a.m.