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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Es muy viejo el hotel y el elevador no funcionaba
Business response:
Dear Melissa, Thank you for the specific feedback about your stay. We regret you were not entirely satisfied with the quality and condition of our accommodations and apologize for the issues you had with our elevators. We understand your frustration and sincerely regret the inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a much-improved experienceSincerely,Hotel Management
Good Stay in Houston The desk clerk could not find my reservation at first and was going to charge me, but I found my confirmation email to show I had already paid. This is the first time I had any problem at this property. We like staying here due to location and ease of getting on and off of I69. The rooms are large, the beds are comfortable, and the price is right.
Business response:
Dear Margaret, Thank you for making Extended Stay America your home away from home. We are thrilled when guests choose our hotel over others for a repeat stay. Conveniently located, it is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. Thank you for making us your preferred choice on every visit, and we hope to see you soon.Sincerely,Hotel Management
.
Great
I didn’t like that I had roaches in my room
Business response:
Dear Kristianna, thank you for being our guest. Although our team strives to ensure every guest enjoys a comfortable stay, we are sorry for the inconvenience you faced. We are confident we will provide much-improved hospitality to our guests. Your feedback has been shared with our housekeeping and pest-free provider to keep our suites clean and pest-free. We hope you will revisit our hotel next time for an enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,735 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.