This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location off main highway. Dark parking lot with loitering at night. No one was at front desk for a while to check in. Hallways reeked of fish or spoiled food. Kitchenette was cute and full size fridge was a plus. Found a small bug inside kitchen wall.
Business response:
Thank you for your review. Although you liked our ideal location, we are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Good location 4 me. Walk to Lupe Tortillas or Mucky Duck.
Business response:
Thank you for being our guest at Extended Stay America. It's a pleasure to know you had a wonderful stay with us and liked our ideal location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent staff, especially the manager, Mr. Vargis.
Business response:
George, it is nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with Vargis and the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Awesome staff!! Always a great experience
Business response:
Douglas, thank you for being our guest at Extended Stay America. We are delighted to learn that you were pleased with every aspect of your stay, especially with our courteous service. It is always a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Priced well Rates are great but it came with hair in towels and lots of loitering in front parking area of the hotel.
Business response:
Thank you for evaluating your experience at our hotel. Although you liked our affordable price, we apologize for the cleanliness issue in your suite. We will share your concern with our housekeeping team to be more diligent. We hope you will allow us to serve you again, as we are positive you will leave with a more favorable impression. Sincerely, Hotel Management
Business response:
Keala, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent price and location Great location and price for the stay. Unfortunately breakfast was not available but staff/property not to blame-that is on Covid-19. Noticed that some of the clientele a little sketchy Phone did not work in room and light bulb out-but again, property could be very short staffed during this difficult time period
Business response:
Kieth, thank you for choosing our hotel for your stay. We are glad you liked our convenient location and found us to be a fair value. However, we are sorry for the issues you encountered in your suite. Your feedback will be shared with our maintenance team for review and action. We value your business and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,679 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.