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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not enough TV stations due to signal issues and ac
Business response:
Eleasa, thank you for being our guest. We are sorry for not meeting your expectations with our television channels and regret the inconvenience caused. We hope other than this you had a pleasant visit. Thank you for your comments, and we hope you will visit us again in the future for a much better stay. Sincerely, Hotel Management
Not exactly as expected This room was in need of some attention. The lamps didn't work, the bathroom sink was stopped up the entire time we were there, the toilet seat was unattached on one side, and the cards to the room constantly didn't work. The "breakfast" was some sad-looking muffins and coffee with French vanilla creamer. If you didn't like that, you were out of luck. On the plus side, it was quiet, easy to get to, and had a bed that was just great. The area seemed to be OK. Close to the expressway. Only six minutes f... read more
Business response:
Michael, thank you for being our guest at Extended Stay America. We are glad to read you liked the comfort of our beds and that our location near the expressway worked well for you. ALso, your feedback regarding the room will be shared with the housekeeping and maintenance team so that they can take the necessary steps to ensure better experiences for our guests. We hope to have the opportunity to welcome you back very soon. Sincerely, Hotel Management
Liked the location. Didn’t like the roaches I saw.
Business response:
Thank you for choosing Extended Stay America. We are pleased you had a pleasant stay and that you enjoyed our ideal location. However, we regret the roaches you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We appreciate your business and look forward to seeing you again soon for a perfect experience. Sincerely, Hotel Management
close to a eat place with many restaurants. The food for breakfast is very simple.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had a comfortable stay, and our location close to a variety of restaurants was perfect for your needs. We value your comments and hope to see you again soon. Sincerely, Hotel Management
My stay was only for a night so it was fine for the night. The only thing was that the room had a pretty strange smell. I was disappointed that I was thirsty and there was no ice machine or complimentary water in the lobby. I was told that there is a vending machine but it rarely works because it breaks often.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. Although from the rating it seems overall you enjoyed your time with us, but we are sorry for the odor you encountered and regret the disappointment you had due to the lack of ice machine. Please know, we have a full-size refrigerator which includes ice trays for your convenience. We appreciate your comments and hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.