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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I always stay at extended stay. Great hotel here.
Pleasant time Only thing I can say is that it was a great experience. The staff was kind, the room was clean, everything worked, and nothing was lacking. What more can I say.
Business response:
Jorge, thank you for taking the time to share your wonderful feedback. We are thrilled to read about your perfect stay and how much you loved our accommodations. We appreciate you recognizing our friendly staff and looking forward to seeing you again soon. Sincerely, Hotel Management
The hotel was not what I expected given the 3 star plus reviews online. Should have been no more than a 1 maybe 2. The room was dirty-floor had not been mopped, (spilled drink stain) couple bugs crawling on the sink, and then I was placed in a handicapped room. I would think these rooms should be saved for when someone is in need of this accommodation, it will be available ??? But that is my opinion. Will not stay here again for the price.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you stayed with us. However, we are sorry we were not able to provide you with the room of your choice, and also you had cleanliness issues in the room you received. We have taken the necessary steps with our housekeeping staff to ensure this does not happen again. Please come and see us again the next time you are in this area. Sincerely, Hotel Management
Sure it was fine The hotel was simple and was close by many places to visit. Good for a quick stay.
Business response:
Deborah, thank you for your visit. We are glad to see you had an overall good stay and you liked our location, but we are sorry for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, Hotel Management
Bien
Short stay but everything was good. I will keep on my list of where to stay next time.
Business response:
Cruz, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,735 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.