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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortable and
One lady at the front desk was rude and acted as if I was bothering her when I wanted to check in
Business response:
Joseph, thank you for being our guest at Extended Stay America. We hope you had an overall enjoyable stay with us. However, we are sorry for the behavior of one of our associates at the time of check-in. We have shared your feedback with our front desk team to make sure this should not happen again. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Desk clerk announces my room number twice to a lobby full of guest and tv didn’t work when I arrived
Business response:
John, thank you for reviewing our hotel. We regret your experience did not meet your expectations, nor those of our team. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We do hope you will consider giving us another chance to show you the hospitality for which we are known. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,735 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.