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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My weekend stay They treated me really good, I didn’t have any problems with anything. The manager was nice enough to let me check in an hour early when I flew into Houston and he was very respectful and nice my entire stay. If your reading this thank you again for the great service!
The hotel served it’s purpose but was outdated and I’m almost positive the little white hairs on my bed were pet hairs!
Business response:
Thank you for being our guest. We are sorry our property was not to your expectations and for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Location is great! I was surprised to find that there was no coffee in the room.
Business response:
It was our pleasure to accommodate you at Extended Stay America. We are glad to know you had a comfortable stay with us and liked our location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Funcionalidad Hotel funcional y sencillo pero muy cómodo y bien ubicado
It was fruit flies and roaches in the room we had to sanitize our room
Business response:
Thank you for the review regarding your visit. We apologize for the condition of your suite which impacted your experience. We assure you to discuss your comments with our housekeeping and pest control teams for their review and action. We hope you will consider staying with us again so we can prove our dedication to a refreshed guest experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.3 star rating with 2,844 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.