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1303 La Concha Lane, Houston, TX, 77054, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Near Rice Village This location is pretty worn and dated. Although the doors do not open to the outdoors, it would've felt safer if it was kept up better and if the employees were more professional. I don't appreciate walking in and hearing the cleaning staff yelling and laughing, especially when that place needed work! The elevator smelled like urine, and the hallway carpets were very stained. Buy a spot cleaner management!!!
not too bad Nice area. Not very well maintained or cleaned. Carpets need cleaning or replacement.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had some concerns about the cleanliness. In response to your feedback, we are having our carpets deep cleaned by a nationally reputed company. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay America location in the future.
Very close to football stadium! I picked this hotel because it is close to the Texans stadium. It was well within walking distance. The hotel staff was very friendly. The room, though it could use some updating, was very comfortable.
Awesome Hospitality I arrived a bit early before check in but the hospitality was awesome. Two young ladies working the front desk at the time was very helpful and accomodating to my needs. They were very informational and proactive.
多くは求めない方へ スタッフ等を削り、最低限のサービスを提供してくれるホテルです。ホテルは部屋にキッチンや大型の冷蔵庫が備え付けてあり、長期滞在も可能です。部屋も広いです。近隣にスーパーもあるので買い出しも可能で、その気になれば部屋で調理もできると思います。ホテルへのアクセスはMETRO RAILの駅から歩いて15分程度。真夏は厳しいかもしれませんが、十分歩ける距離です。部屋の清掃があまり行き届いていなく、前の客の髪の毛がお風呂に残っていたりしました。これもスタッフを削っている影響でしょう。宿泊中の清掃やベッドメイクは頼まないと入りません。メディカルセンターや、RELIANT PARKへの滞在には便利かと思います。
Houston stay Close to medical complex, big plus on the location and price, booked through expedia. Horrible that no attendant is on duty late at night. It was a nightmare trying to obtain an invoice if you booked through expedia. Hotel wouldn't give it and if you arrive before midnight, the invoice reflects the next day which is a problem if you paid by your employer.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you found our location to be convenient. I am sorry to hear that you had issues at check in. Please know that an employee is always available outside of our front desk hours by using the lobby phone. Your comments will be very useful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
Nice hotel. Hotel was close to our appointment. Rooms were very spacious.
Fantastic front desk very willing to help and happy!! Workout rooms needs new equipment looked like I went back in time to the 1970's...water would be nice in the workout room and sweat towels. Our room was very spacious, bed was very comfortable, carpet needed help...stains and wore spots but nothing I myself couldn't deal with. Walls thin could hear muffled conversation in hall next door and outside. Earplugs are a must. For the price I was very satisfied. If you are looking for a luxury hotel just don't go. Otherwise it w... read more
Business response:
I appreciate you taking the time to write a review of your stay with us. I am glad that you found our staff to be helpful and your room to be comfortable and spacious. Still, I apologize that our fitness center and the cleanliness of your carpets did not meet your expectations. I will be meeting with our staff to review your comments to ensure these issues do not continue in the future. As well, I am sorry that you experienced some noise disturbance from neighboring guests. Your comments will be useful as we continue to impr... read more
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,555 reviews.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.