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1303 La Concha Lane, Houston, TX, 77054, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Arkansas Football Great. Great location to get to stadium.
Best In It's Class. I have stayed in other long stay hotels, including Extended Stay in other Houston locations, and for a place offering only the basics (absolutely no housekeeping nor a restaurant) it is satisfactory for a short period. However, if located located in a room on the third floor front, the security lights at night can make difficult sleeping and the noise of the parking does not help. But it is a fairly central location and directly across the street from a small shopping mall, making it convenient for anythi... read more
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know that the security lights and the parking lot noise were bothersome. Regarding housekeeping, it is provided complimentary once a week, and on request for a small additional charge. A Grab-N-Go breakfast is also provided daily in the lobby from 6:00 am to 9:30 am. I was pleased to read that the convenience of the location helped in your decision to stay at this property. Thank you again for your review. We look forward to seeing you in the... read more
Looks Can be Desceiving Rooms weren't completely clean. Hair still in showers.
Business response:
Troy - I appreciate you taking the time to write a review of your experience with us. The room cleanliness and the bathroom issue you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will refocus our inspections prior to check-ins to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will stay at our hotel, or any of our other brand locations ... read more
Great place to stay! Chris is one heck of an employee for your Hotel! Made our stay very pleasant, he always had a smile on his face and was very welcoming, that is so hard to find nowadays, we traveled 200 miles and were tired, after those hours on the road my 81 yr old mother was tired, Chris not only checked us in promptly without any hassles and he got us a room on the 1st floor very easy for my mom to get to, wow. We took a late dinner to our room and the restaurant forgot to give us plasticware, i asked chris for some ... read more
great location Great location walking distance to the nrg stadium. Our room we checked into was a 2 bed and to find out it was dirty and then they told us they had no clean rooms till the next day so the gave us a 1 bed for 4 people. Very uncomfortable very bad customer service.
Excelente ubicación La estancia en el hotel fue muy placentera, los empleados son muy atentos y las instalaciones cuentan con una excelente ubicación!, se puede llegar en menos de 5 mits al Reliant Stadium... definitivamente volvería a hospedarme ahí. La habitación corresponde totalmente a las imágenes.
stayed for a concert Really nice staff great service
Buena ubicacion cerca del NRG Stadium El único inconveniente fue el trato descortés de una señorita de color que atendía en el turno nocturno, fue muy grosera cuando le pedí una sabana extra y una botella de shampoo extra ya que dejan solo una botella y éramos dos mujeres con cabello muy largo. Primero nos tuvo mucho tiempo esperando ahí en recepción para después responder con una cara de desagrado y molestia. Fuera de ese detalle todo estuvo súper bien.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,555 reviews.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.