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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not bad we had fun
Business response:
We appreciate you taking the time to write a review. I am glad you were able to enjoy yourself at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Spacious room Spacious, nice room. Elevator was broken and there was a funny smell on the first floor though.
Convenient for NRG Stayed here for the Beyoncé Concert, perfect for what we needed!
Business response:
Thank you for sharing your comments. I am pleased to read our hotel is just what you needed so you could attend the Beyonce concert. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Clean and convenient We stayed at this hotel because of its proximity to the medical center and the price. The hotel was clean and quiet. The breakfast was coffee, tea, oatmeal, muffins and granola bars.
Business response:
Thank you for sharing your experience with us. I am pleased to see you were able to enjoyed our convenient location near the medical center and found the cleanliness of our hotel to your liking. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
very close to NRG stadium Very basic with a little bit of an odor but we got use to it. Had an outdoor pool and workout room, kitchenette but no silverware or cooking utensils. I belieive you had to pay extra for those items.
Close to the NGR Stadium The only reason this hotel was chosen is because it is really close to NGR Stadium for a NFL Game. I was disappointed, the restroom was not clean liked it should have been. It was dirty in the halls as well.
Business response:
I appreciate you bringing your experience to our attention. The situation you described regarding the hallways and public restroom is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will discuss the shortfalls to make sure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
To much going on The state was okay but there was a leak in the hall way that caused the whole carpet to be wet which smelled like mold as well as the room! The room carpet was wet by the ac which made the room smell sour the toilet didn't flush very well and the T.V didn't work well otherwise the staff was great and made the stay okay.
Business response:
Thank you for writing a review. I'm glad you had a good stay, but disappointed during that time you endured many issues. I will be sure to contact our maintenance engineer to fix the issues in your room. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,553 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.