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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Walking distance to NRG Close to mid level eating plus across the street from holiday in with great bar snd resturant
Hotel is decent but not nice Hotel was decent. It had a kitchenette (if you need it). Hotel staff was not friendly. Very close to the stadium.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the service issues you experienced. To ensure that a situation like yours doesn't happen again, I will coach our staff to make sure each guest receives professional customer service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better experien... read more
Great Stay for the price and location. Booked this hotel in order to go to NRG Stadium. Location was fantastic, walking distance to stadium, staff are AWESOME and so friendly!!!!
Business response:
The staff and I read your review, and would like to thank you for writing such wonderful comments about our property. I truly appreciate your comments regarding our convenient location and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
great stay !!! attended the swac championship for the second time and slept great in this hotel (nice and peaceful)
The Best Hotel Stay Ever I am an international traveler and for the price, this hotel could not be beat!!!! The hotel was immaculately clean. The hotel administration, front desk clerks on down were all soooo pleasant and willing to help anyway possible to ensure that all of your needs were met. I was very impressed and extremely pleased. The room was like a mini apartment with all of the amenities. If I EVER need to stay near the Texas Medical Center or go to an event near the old Astrodome, now NRG Stadium THIS IS THE PLAC... read more
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! I am so proud of our staff for providing you with exceptional customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Old hotel but renovated rooms. Bathroom faucet was not working... They offered to change the room. Very minima Breakfast.
Business response:
Thank you for posting a review of our property. I apologize that we were unable to meet your expectations. In response to your feedback, I will make sure we are thoroughly inspecting rooms prior to guest arrivals to ensure that everything is functioning properly. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Great Location, renovation about to take place. i dont know if it was that they´re a couple of days before startingt a major renovation, but they have the hotel in a very bad condition, the staff was very helpful and friendly, but they dont do the room cleaning and they dont let u know thta u have to pay extra for this service.
Business response:
Thank you for your review. Please accept our most sincere apologies for the condition of the hotel due to the renovation. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. I really appreciate you providing us with your feedback.
Convenient due to it's proximity to NRG Stadium. The rooms had three lightbulbs that weren't working, which counted against their facilities management. We had faxes sent to us, which arrived without any hiccups (thumbs up). Small items for breakfast and although we didn't use them, washers and dryers were available.
prisvärt. Centralt och bra. Nära till köpcentrum med affärer och restauranger.
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,555 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.