Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

Business response:

Thank you for your feedback. We are pleased to know your overall stay with us was satisfactory and that you liked our convenient location. That being said, we are sorry we missed meeting some of your expectations and have taken a note of your concern for future evaluation. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Kathleen, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thanks for the four-star rating. We are glad you had a comfortable visit at Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are glad to know you found our location perfect for your needs and were impressed with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

We are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you had a terrific time being with us and loved everything we offer. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed the comfort of your well-appointed room and were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Gabriel, thank you for returning to our hotel. There is no better compliment than a guest who keeps coming back time after time! We are so glad you liked our location which was perfect for your needs. It is always a pleasure to have you as our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Robert, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know you enjoyed your stay and the excellent service provided by our Front Desk staff. Thanks for being our guest, and we can't wait to welcome you back to Extended Stay America. Sincerely, General Manager 

Business response:

Kemdhrew, we couldn’t be more pleased to receive a terrific rating of Extended Stay America. Our entire staff is committed to making sure each guest has an exceptional experience, and we are thrilled to see we backed up our promises. We hope you are already planning another trip our way! Sincerely, General Manager