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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to the stadium to get to the game.
Extended Stay delivered with its features, though the front desk agent was rude.
Business response:
I want to thank you taking the time to write such a review. In regards to your comments, we will work on coaching our staff on proper customer service. Still, we are glad you were well accommodated. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
A little noisy, could hear people walking through hall; otherwise great for location.
Business response:
Thank you for taking the time to write a review. Please accept our apologies for the noise. Still, we are glad to know it did not hinder your stay and that you had a pleasant experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Ok for a one night stay. The bed is not a queen bed. You have to exchange your dirty towels for clean towels at the front desk. When we arrived a man was putting together a bike in the front lobby and was making a ton of noise.
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know the shortfalls you had at our property. We sincerely apologize for the inconveniences. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve you in the future.
CLose to NRG stadium Decent room, nice staff and just 5 minutes walk to the Texas Huston home field.
Nothing fancy Hotel served is purpose for the night. Would not stay there if it wasn't within walking distance to NRG. Nothing fancy about this hotel. Breakfast was a joke. Room didn't have blow dryer despite being advertised as though. Called front desk asking for dryer but was told they didn't have any. Pillows were terrible. Called front desk again asking for extra pillow, was told once again they didn't have any. Not much parking available either.
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,553 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.