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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel, but in a bad neighborhood full kitchen, but had to ask for the cooking equipment
Business response:
Thank you so much for sharing your experience with us. It's great to hear that, we are a great hotel. However, do to hygiene and sanitation reasons, we do not keep cookware in the room. Thank you again for sharing your comments with us. We look forward to hosting you again in the near future.
Great location for NRG Stadium events Great staff. Room is ok. Building might smells weird because people cook there, but that should be expected.
Business response:
I want to thank you for taking the time to post a review of your stay. We truly appreciate your comments regarding our associates and the location. As you mentioned, we continuously address the issue on building odor. Thank for the reminder. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
We just wanted to be walking distance from the stadium for the ncaa game. Reasonably priced although the holiday inn across the street was much nicer. Our fRiends stayed there for about the same priced and it was a lot nicer. Room was visibly dirty in bathroom. Had the woman at the desk hang up on me when the person staying in my room asked to get in cause I was still stuck at the game.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness and service issues you experienced. As this hotel’s manager, I can assure you that I have retrained our entire staff to make sure we are thoroughly inspecting rooms prior to guest arrivals as well as providing each guest with professional customer service. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the ... read more
Decent hotel. Very close to NRG Hotel was ok. Stove didn't work in room. Was walking distance to NRG stadium for final four. Room was clean. Bed was uncomfortable. Staff was excellent.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the issue you experienced with your stove. I will be sure to share your comments with our maintenance staff to make sure that everything is functioning properly. We are sorry for this issue, but are glad to read that you had a positive stay overall and enjoyed our convenient location. I truly appreciate your comments regarding our friendly customer service. The staff and I would like to thank you again for posting y... read more
Super close to nrg Front desk staff were excellent to deal with. Upgraded my room on a busy final four weekend and let us check in at 9am!!! Perfect after driving 5 hours. Couldn't have been better
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our comfortable accommodations and friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good hotel. No frills. Very convenient to NRG ... Convenient to NRG. Within walking distance to shuttle pickup for stock show.
Business response:
Thank you so much for posting a review of our property. I am glad to read that you were pleased with our accommodations and that our location was convenient for your needs. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Stayed for the BBQ cookoff and was great due to it only being walking distance, will for sure book this hotel again.
Business response:
Thank you for sharing your comments with us. It’s great to read that you had a comfortable stay and that we were able to accommodate your needs with our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,553 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.