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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
decoration is just ok. Furnitures are kind of old but you got the thing by what you paid. Fair enough
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for not meeting all of your expectations. We have taken note of your feedback and look forward to welcoming you back soon for a better experience. Sincerely, Hotel Management
Business response:
Angelia, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Jorge, thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Business response:
Kathryn, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
It was ok fairly clean the tv didn’t have a remote the WiFi was bad but it was a little more costly then it was worth but it was ok
Business response:
Thank you for being our guest. Although you had an overall pleasant stay, we are sorry the remote controller of your television was missing and for the difficulties you had with your Wi-Fi. We have alerted our internet service provider to address the issues immediately. We hope you will consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
Quiet and comfortable and courteous at the front desk
Business response:
Troy, thank you for choosing Extended Stay America. We are glad to know you had a peaceful stay with us and that our front desk staff took great care of you. It was our pleasure accommodating you, and we look forward to your next visit. Sincerely, Hotel Management
Good enough A lil rough around the edges, but better than most. Service was good and prompt, erasy check in and out.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a good time with us and that you were impressed with our warm hospitality. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Need serious upgrade very dated wonderful, staff dog friendly
Business response:
Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. We can appreciate that you were hoping for a more up-to-date experience. We hope the other aspects of your stay made up for this and that you will come back to see us again on your next visit to this city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,312 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.