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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair, at-best... Facility is a bit run-down, evening staff slow....
Business response:
Charles, thank you for being our guest. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. We are also sorry that you did not experience our front desk staff at their best. We will ensure they are well poised to serve every guest going ahead. Please revisit us soon. Sincerely, Hotel Management
It was pretty clean and amazing
Business response:
Thank you so much for the feedback of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Traveler to family event Convenient. Was able to easily come and go.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Que no tengan blancos en la habitación, para el sofá cama, o no los entregan cuando tienen señalado que se utilizara.
Business response:
Sandra, thank you for your excellent rating of Extended Stay America, and we hope you had an overall pleasant stay. However, we are sorry your room did not have some of the amenities you needed. We are working with our housekeeping staff to make sure all procedures are being followed so this does not happen again. Thank you again, and we hope to welcome you back the next time you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,312 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.