Extended Stay America - Houston - The Woodlands

Business response:

Dear Russell, Thank you for your kind words! We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Eric, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are glad your stay was pleasant and hope we will be your hotel choice whenever you are in the woodlands. We look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Glenda, Thank you for the feedback regarding your stay in our hotel. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management