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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meeting George was the best part My room didn’t smell good but the bed was comfortable and the shower was spacious and had hot water. I had the pleasure of meeting George. He is super nice and friendly. I will always remember him. He is a blessing!
Business response:
Dear Shannon, Thank you for sharing your experience with us. We're pleased to read that you found our beds comfortable and enjoyed the spacious shower with hot water. It's also heartening to know that George made a positive impression on you with his friendly and accommodating service. We'll be sure to pass along your kind words to him. Your feedback regarding the room odor is noted, and we'll take steps to address this issue to ensure a more pleasant experience for our guests in the future. We appreciate your business and l... read more
Two managers are one of the best customer service that I had since I’ve been in hotels for the last six years
Maggie and her team are very professional and if you need temporary housing, I recommend extended stay!!
Very polite easy checkin very helpfull
Business response:
Dear Russell, Thank you for your kind words! We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Extended Stay America.Sincerely,Hotel Management
Crash Spot
Business response:
Dear Eric, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are glad your stay was pleasant and hope we will be your hotel choice whenever you are in the woodlands. We look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Management
No coffee, toilet paper, garbage everywhere
Business response:
Dear Glenda, Thank you for the feedback regarding your stay in our hotel. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 2.7 star rating with 2,582 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.