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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly, and they didn’t bother us at all.
Business response:
Dear Patricia, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
People were very friendly!
Business response:
Julie, we are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the area. Sincerely, Hotel Management
No Tienen lo que ofrecen the hotel needs many repairs, on the other hand they gave us the room and in one of the beds the blanquet was missing, one of the beds had a memory form mattress that was a larger size, there they offer free breakfast and photographs are shown and Actually they do not have a breakfast room, they told us that they are only photos of other properties and that they did not have that service there,I do not recommend it
Business response:
Thank you for staying with us. Please accept our apologies for our hotel not living up to your expectations. We can truly understand your frustrations and appreciate your patience while here. We have shared your concerns with our team to improve our service going forward. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
It was alright. You're paying a cheap price for a reason.
Business response:
Emma, thank you very much for selecting Extended Stay America during your visit to Houston. It is wonderful to read that you not only enjoyed your time with us but that you also found us to be an excellent value for the area. Thank you for being our guest, and we look forward to seeing you again. Sincerely, Hotel Management
Fridge was too small
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,132 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.