Extended Stay America - Houston - The Woodlands

Business response:

Thank you for your response and your feedback. 

Business response:

Thank you for your feedback. We strive to always know what our guest thoughts 

Business response:

Dear Juanita,Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards; therefore, we apologize that this was not your experience. We appreciate you letting us know what you enjoyed and also how we can improve.We hope to see you again and have the opportunity to make your next stay perfect in every respect.Sincerely,Hotel Management 

Business response:

We always love to know about our guest experiences, and we really appreciate your feedback. 

Business response:

Thank you for taking the time to share your experiences with us. We always strive to provide great customer service to all of our customers. 

Business response:

Please thank you for your feedback. We always strive to meet all of our customers needs and to provide the best service possible. 

Business response:

We wanted to say thank you for taking the time to share your experience with us. We do strive to provide great customer service to all of our guest. 

Business response:

Dear Tarnicsha, We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Our team is devoted to ensuring each guest feels at home and wants to return, and we appreciate your remarks about facilities. We hope to see you again at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Alenna, Thank you for sharing your experience with us. We are glad to have been able to provide assistance during your time of need. Your comfort and satisfaction are important to us, and we appreciate your feedback. We look forward to welcoming you back and ensuring a more enjoyable stay in the future.Sincerely,Hotel Management