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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Boogers on bathroom walls and gave wrong room to me at first and when I went to that room there were roaches crawling around.
Business response:
Dear Stephanie, thank you for being our guest at Extended Stay America. Although we are glad you had an overall pleasant stay, we understand your disappointment on arrival. Your feedback is being reviewed with the team member to see what went wrong. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincerely,Hotel Management
Bed uncomfortable
Business response:
Dear Jason, thank you for being our guest. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we would be happy to provide you with another room or do whatever we can to make your stay as comfortable as possible. We appreciate your business and apologize that we did not provide you with a good night's sleep. We hope you will give us another chance to pr... read more
The stay was very pleasant. Room was spacious and very clean. Loved our morning coffee and continental breakfast. Parking outside our door.
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,150 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.