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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff there are great. I always get good service from the front desk. The women there are great
Business response:
We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to the Front Desk team! Thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Hotel Management
That is my get away place. I relax when I am there
Para pasar la noche Hotel sencillo, solo para llegar a dormir
Business response:
Juan, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Need renovations It was clean, but it is an old hotel. But we have what we paid. We have hot water and the bed was comfortable. The bathroom was clean but the shower curtain need a change. For one night it was okay.
Business response:
Thank you for reviewing your stay with us. We are glad you were pleased with our immaculate accommodations with comfortable beds. However, we regret we were not able to meet your expectations. We will share your feedback with the appropriate individuals and use it as we plan for future upgrades. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
Very convenient space an place glad I choose the hotel with such little time.
Business response:
thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
One night stay Overall the room was clean. Could have used some updating including a new shower which had been patched and new carpet. My only real complaint was that the walls are very thin and let’s just say the couple next door was celebrating Valentine’s Day all night!
Business response:
Karen, thank you for choosing Extended Stay America for your overnight stay. Although you had an overall pleasant stay, we regret the noise issues you encountered. We hope this will not deter you from choosing us again soon. Sincerely, Hotel Management
Great Staff, Disappointing Room It almost looked like the room was gutted, no lamps (holes in the wall where fixtures used to be), all the light switches appeared to be punched in so we were unable to turn the lights off which made it difficult to sleep, only one tiny shampoo (no conditioner) for two adults, for two nights... and no blankets just two sheets in the middle of winter?? I usually choose extended stay because they have a kitchenette with cups, plates, silverware, pans etc. but all the cabinets were empty. So that... read more
Business response:
Thank you for posting a review of your recent stay. We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we regret not meeting your expectations. We assure you that what you experienced is not acceptable, and we will take action so we can prevent these issues from occurring again. On a positive note, it is good to learn you liked the service you received from our staff. We encourage you to try us again as we are conf... read more
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,132 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.