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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was awesome property romms need upgrade
Business response:
Tracy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel was mostly clean. The bathroom door handle was covered in hairspray from before, but otherwise, everything was clean. The room was quiet. The Wifi worked well. It was easy to get on the Interstate. No coffee machine in the room.
Nice location If you're staying overnight nearby an event: I'd say this is a really great choice of stay, plenty of decent places to eat close to the hotel as well.
Business response:
Chelsea, thank you for choosing to stay at Extended Stay America during your recent visit to Houston. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Plenty to do nearby and isn't too far from grocery store. Rooms were relatively clean, the only complaint was it seemed as if there were permanent residents staying in the hotel. Overall, It was decent.
Clean but No blankets in room, ice bucket, 1 cup in RR, beds were comfortable and clean but would have slept better with a blanket and not just sheet and cover slip.
Business response:
Chelsey, thank you for being our guest at Extended Stay America. We are happy to see the rating as it states you had a nice time with us, but we are sorry for not meeting all of your expectations and regret any inconvenience caused. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Great stay
Business response:
Rosalynn, thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,163 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.