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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Could be better. Was not allowed to check in early, but that’s ok. Once I checked in and went up to my room, the room looked like someone just got out of the bed. Poop and pee was in the toilet. Restroom was disgusting. Lights were all on so it really looked like someone had just left. Got a room change and second room was cleaner, though the lamp next to the bed was broken. Don’t know that I’ll stay here again.
Business response:
Danielle, thank you for taking the time to post a review. We are truly sorry for the issues you experienced in both of your rooms. We have shared your concern with the housekeeping team to be more diligent with their efforts. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management
Business response:
Gary,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Very friendly staff, good room for the price , clean, no bugs, would stay again
Business response:
Tara, thank you for the fantastic review of Extended Stay America. We are thrilled to read you were impressed with your well-appointed room and that our courteous service made up for a memorable experience. It was a pleasure serving you, and we look forward to providing the same on a future date. Sincerely, Hotel Management
My stay was great, shower had super hot water, room had a few dead bugs I saw, however for the price I was not expecting a 5 star hotel. Overall my stay was fine.
Business response:
Kenneth, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. Also, we have asked our housekeeping team to be more diligent going forward. It was a pleasure to have you here, and we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
good location close to alot of things to do and plenty of food locations
Business response:
Chris, thank you for being our guest atExtended Stay America. We're so happy to know our location was convenient for you and that you enjoyed your time with us.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,164 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.