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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
You get what you pay for Our room smelled like drugs had been smoked in it...I couldn't tell if it was our room or the rooms next to ours. The lady that checked us in was terrible as far as having customer service skills...forget it. The only reason we stayed was because it was already late.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
The staff was great, the room was well worth the price. But I noticed a LOT of roaches.
Business response:
Thank you for sharing your review online. Although you liked certain aspects of your stay, we apologize for the cleanliness issue you had observed here. We have checklists in place to inspect every suite after it has been serviced. We are working with our housekeeping and pest control teams to reiterate the importance of our daily checklists to ensure this isn't repeated. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Manageme... read more
Clean rooms clean rooms, safe area, good price
Business response:
Alan, thank you for choosing Extended Stay America. We are glad to know you enjoyed your well-kept room and found us to be a good value. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Room was good and the WiFi was good over all not a bad visit very nice
Business response:
Kevin, thank you for staying at Extended Stay America. We are glad to know you loved your well-appointed room and that you had a nice time with us. It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Business response:
Ruby, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
A better price than most in the area for the cost Was a good price for the area, provided the essentials, was clean and functional. Only negative observation was some small bugs found more than once or twice, indicating a need for more pest control.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Nice hotel. I was expecting less nice for the price but was pleasantly suprised with the 2 rooms i had.
Business response:
Thank you for the glowing review of Extended Stay America. We are delighted to know you loved our well-kept hotel and that we were able to meet your expectations at a good value. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
NSP tour. Cheap room for a houston trip. Good hotel and sleeping conditions.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were happy with our accommodations and that you found us to be a great value. It was a pleasure hosting you, and we look forward to seeing you back again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,163 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.