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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Great and cheerful staff. Average comfort. Cheap Stay
Business response:
Tony, thank you for choosing our hotel. We are glad to know you were impressed with our associates and that you had a pleasant time with us. We appreciate your business and hope to welcome you back soon so that we can provide you with an even better experience. Sincerely, Hotel Management
Business response:
Monique, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Everthing and everyone was great! The rooms are comfortable and roomy and prices are super!!
Business response:
Thank you for your kind review. We are so happy that you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we liked reading that we have accomplished just that. We believe that fresh and comfortable accommodations, excellent customer service, and complimentary breakfast, and refrigerators in our rooms make us an excellent choice. We appreciate your business and hope to welcome you again the next time you're in the area! Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Monique, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Unlike the reivews I read before visiting this hotel, its not bad at all. The only problem I had was the shower would not get hot for some reason. Hot water came from the sink in the bathroom and kitchen with no problem but the shower temperature would'nt even get close to warm. Also, I have a bad back and had to carry my luggage upstairs because elevator was not working.
Business response:
Racquel, thank you for choosing us. It feels good to know you had a pleasant stay with us that our offerings were to your satisfaction. However, we apologize for the issue in your bathroom. Your feedback is discussed with the concerned team for review and action. It was a pleasure serving you , and we hope to see you again soon. Sincerely, Hotel Management
Location is convenient and safe. The staff was friendly and had no problem with us having a late check out. Did not like that we were put in a room with 2 double beds, when I paid for and reserved a room with 1 queen bed, and the cost was more expensive for the one I paid for. Also, online I was given the impression that they had breakfast and it was included, but they only have muffins and I did not see any coffee/drinks.
Business response:
Thank you for being our guest and sharing your review online. Although you had an overall pleasant stay with us, we sincerely apologize for the reservation issue and that our breakfast offerings weren't to your expectations. Your feedback is discussed with the appropriate individuals with an effort to improve our service and facilities going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Edward, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,163 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.