Extended Stay America - Houston - The Woodlands

Business response:

Dear Conseta, Thank you for your feedback! We are glad to hear that our associate, Legasie, provided such kind and understanding service during your stay. It's great to know she was able to take good care of you; your experience is exactly what we aim for. We’ll be sure to recognize her for a job well done! We value your feedback and hope to see you again soon! Sincerely, Hotel Management 

Business response:

Hi Ms. Reynolds, thank you for your feedback we are excited to hear that you enjoyed your stay and the ease of commute. 

Business response:

Hi Ms. Boston, thank you for your great feedback. We will share with the team your experience! 

Business response:

Hi Ms. Boston, thank you for your feedback. Your concerns have been addressed, and we will work with our team to improve guest satisfaction. 

Business response:

Dear Terasa, We are delighted you chose to stay with us at Extended Stay America. We appreciate each of your wonderful comments and are happy to read that you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! It was our pleasure to host your visit, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for the fantastic review of Extended Stay America. We're pleased to hear that you had a pleasant stay and enjoyed your time with us. Positive feedback like yours lets us know that our efforts to provide a reliable and welcoming experience are making a difference. We appreciate the opportunity to host you. Should your travels bring you back to the area, we'd be glad to welcome you again and continue providing a stay that meets your expectations. Sincerely, Hotel Management