Extended Stay America - Houston - The Woodlands

Business response:

Dear Anita,Thank you for your kind words about our location! We’re thrilled you enjoyed your stay. Your feedback is invaluable, and we're always working to enhance the guest experience. Should your travels bring you back, please reach out directly—we’d love to ensure your next visit is even better. Your comfort and satisfaction are our top priorities, and we’re here to make your stay as perfect as possible.Sincerely,Hotel Management 

Business response:

Thank you for your feedback 

Business response:

Thank you for feedback 

Business response:

Dear Rodolfo,One of the things we pride ourselves on is our commitment to our guests and conveying our services and amenities so that every guest is well-informed during check-in. Therefore, we are very disappointed our dishware policy was not communicated to you when you arrived. We have shared your review with our team to ensure an excellent stay for every guest. We appreciate you providing us with your feedback as we continually work to improve our guest experience.We hope to welcome you back to our hotel when you return ... read more

Business response:

Please let us know we could have made your stay better. 

Business response:

Thank you for your response and your feedback. 

Business response:

Thank you for your feedback. We strive to always know what our guest thoughts