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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay
Business response:
Dear Juanita,Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards; therefore, we apologize that this was not your experience. We appreciate you letting us know what you enjoyed and also how we can improve.We hope to see you again and have the opportunity to make your next stay perfect in every respect.Sincerely,Hotel Management
Business response:
We always love to know about our guest experiences, and we really appreciate your feedback.
Estaba sucia la recamara
Business response:
Thank you for taking the time to share your experiences with us. We always strive to provide great customer service to all of our customers.
Business response:
Please thank you for your feedback. We always strive to meet all of our customers needs and to provide the best service possible.
Business response:
We wanted to say thank you for taking the time to share your experience with us. We do strive to provide great customer service to all of our guest.
It was a good stay room was clean.it was perfect.everything worked in the kitchen no complaints
Business response:
Dear Tarnicsha, We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Our team is devoted to ensuring each guest feels at home and wants to return, and we appreciate your remarks about facilities. We hope to see you again at Extended Stay America.Sincerely,Hotel Management
It helped us while we needed it
Business response:
Dear Alenna, Thank you for sharing your experience with us. We are glad to have been able to provide assistance during your time of need. Your comfort and satisfaction are important to us, and we appreciate your feedback. We look forward to welcoming you back and ensuring a more enjoyable stay in the future.Sincerely,Hotel Management
Meeting George was the best part My room didn’t smell good but the bed was comfortable and the shower was spacious and had hot water. I had the pleasure of meeting George. He is super nice and friendly. I will always remember him. He is a blessing!
Business response:
Dear Shannon, Thank you for sharing your experience with us. We're pleased to read that you found our beds comfortable and enjoyed the spacious shower with hot water. It's also heartening to know that George made a positive impression on you with his friendly and accommodating service. We'll be sure to pass along your kind words to him. Your feedback regarding the room odor is noted, and we'll take steps to address this issue to ensure a more pleasant experience for our guests in the future. We appreciate your business and l... read more
Two managers are one of the best customer service that I had since I’ve been in hotels for the last six years
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,132 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.