Extended Stay America - Houston - The Woodlands

Business response:

Thank you for recommending Extended Stay America to your friend. It’s great to see you loved our ideal location and that you had a perfect stay here. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Helen, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Virginia, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Matthew, all of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Mary, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry that we failed to provide you with the level of service you should have received. We value your feedback and are working with our team to make sure we are more consistent in our service levels. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thanks for the 5-star review of Extended Stay America. We are happy to know you were awed by our spectacular hospitality. Everyone from our team has appreciated you for highlighting their efforts. Thanks once more for being our guest, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Troy, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management