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Extended Stay America - Houston - Westchase - Richmond
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is on point ..and helpful ..they accept pets which was great ..but it don't smell like it . And it's safe u don't get to rooms unless ur staying here ..that's a plus the building it's self could use an update(carpet) .. All in all I had a good stay
Business response:
Dear Don, Thank you for selecting Extended Stay America and taking the time to write a review. We are delighted you enjoyed many aspects of your stay. We aim to exceed our guests' expectations on every visit, and we're glad we hit our mark. We appreciate your feedback about the condition of the hotel. We are having similar discussions, and we have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. We hope you continue to select us as your hotel of choice so you ca... read more
Fatal la habitación,no había manta para taparse ,la nevera hacia un ruido que de seguro se escuchaba en recepción ,el baño encendía en el mismo botón del extractor o sea quieres luz? Tienes ruido también! No volvería a repetir
Business response:
Dear Anabel, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay y... read more
The property itself is ok but there's constantly people hanging around outside with loud music moving in and out of building without entry badges and smoking outside like it's a convenience store 😡
Business response:
Dear Alfred, thank you for choosing us. We are glad you had a pleasant stay. However, please accept our apologies regarding the outside noise that made you uncomfortable. We value your feedback as we strive to improve our guest experience. Our team is working to address this appropriately, and we thank you for your patience. It is a pleasure hosting your visit, and we hope to accommodate you again soon.SincerelyHotel Management
Frequently asked questions about Extended Stay America - Houston - Westchase - Richmond
How is Extended Stay America - Houston - Westchase - Richmond rated?
Extended Stay America - Houston - Westchase - Richmond has a 4.2 star rating with 762 reviews.
When is Extended Stay America - Houston - Westchase - Richmond open?
Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.