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Extended Stay America - Houston - Westchase - Richmond

2.9
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Location details

3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.91,636 reviews
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Troy's profile image
Troy 
a year ago

It was quiet and clean and close to restaurants 

Business response:

Dear Troy, Thank you for the great review! It is wonderful you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated our clean property, quiet atmosphere, and prime location! Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management 

Troy's profile image
Troy 
a year ago

Quiet and clean and close to restaurants and stores 

Troy's profile image
Troy 
a year ago

Alot of places to go to 

Carmen's profile image
Carmen 
2 years ago
Na'Dawne's profile image
Na'Dawne 
2 years ago
Juan's profile image
Juan 
2 years ago
Don's profile image
Don 
2 years ago

The staff is on point ..and helpful ..they accept pets which was great ..but it don't smell like it . And it's safe u don't get to rooms unless ur staying here ..that's a plus the building it's self could use an update(carpet) .. All in all I had a good stay 

Business response:

Dear Don, Thank you for selecting Extended Stay America and taking the time to write a review. We are delighted you enjoyed many aspects of your stay. We aim to exceed our guests' expectations on every visit, and we're glad we hit our mark. We appreciate your feedback about the condition of the hotel. We are having similar discussions, and we have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. We hope you continue to select us as your hotel of choice so you ca... read more

Lakisha's profile image
Lakisha 
2 years ago
Anabel's profile image
Anabel 
2 years ago

Fatal la habitación,no había manta para taparse ,la nevera hacia un ruido que de seguro se escuchaba en recepción ,el baño encendía en el mismo botón del extractor o sea quieres luz? Tienes ruido también! No volvería a repetir 

Business response:

Dear Anabel, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay y... read more

Frequently asked questions about Extended Stay America - Houston - Westchase - Richmond

How is Extended Stay America - Houston - Westchase - Richmond rated?

Extended Stay America - Houston - Westchase - Richmond has a 2.9 star rating with 1,636 reviews. 

When is Extended Stay America - Houston - Westchase - Richmond open?

Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.