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Extended Stay America - Houston - Westchase - Westheimer
- Hotels
- Houston, TX
About this business
Location details
2424 W. Sam Houston Pkwy., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location for the price I didn’t have a phone in my room and some of the lights in the room didn’t work. The location was great. The lady at the desk was friendly and helpful.
Business response:
Dear Leslie, thank you for staying with us and sharing your post with fellow travelers. We are glad you enjoyed most of your stay, and our location was perfect for your needs. We appreciate you mentioning our staff at the front desk to be friendly and helpful; they will be thrilled to read your positive feedback. We apologize for the maintenance issues in your suite and regret not resolving this while you were still with us. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Good
Exceptional
Exceptional
Exceptional
it was okay, but not very good. Expect that a lot of guests are for long term stay. Not very clean
Business response:
Dear Charise, thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit. Sincerely, Hotel Management
Exceptional Not so clean rooms Very nice people
Business response:
Baptiste, thank you for sharing your experience at Extended Stay America. We are thrilled your visit with us was pleasant and that you gave us the perfect rating. We enjoyed having you as our guest and look forward to your next visit. Sincerely, Hotel Management
Exceptional
Good
Frequently asked questions about Extended Stay America - Houston - Westchase - Westheimer
How is Extended Stay America - Houston - Westchase - Westheimer rated?
Extended Stay America - Houston - Westchase - Westheimer has a 3.4 star rating with 709 reviews.
When is Extended Stay America - Houston - Westchase - Westheimer open?
Extended Stay America - Houston - Westchase - Westheimer is open now. It will close tomorrow at 12:00 a.m.