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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Broken windows on building is the first thing I noticed upon arrival. Chicken wing bones in the stairwell that were there for the whole stay. If you're looking for just a roof over your head
Business response:
Thank you for your review. We are sorry for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and regret the inconvenience it caused. We are working with our housekeeping and maintenance teams so that they are more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Disappointed with this place! Crazy that you pay $400 plus for 3 nights and they don’t clean your room or even get you new towels! They don’t say anything at check in that you have to “pay” for cleaning and that every day you have to bring down your used towels and get new ones from the front desk!! And the night lady was AWFUL AND TOTALLY RUDE!! Not happy with this stay and considering we booked several rooms will not be coming back!
Business response:
Thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk and complimentary. We also regret you did not experience one of our associates at her best. We will share your feedback with the appropriate individual s... read more
Trade Show downtown Indianapolis. Little smelly at dinner tim but must be expected it is an extended stay with cooking privileges. Other than that everything was good, I would stay again.
Business response:
We are glad you enjoyed your time at Extended Stay America. Thank you for your review, and we look forward to your next visit. Sincerely, Hotel Management
The property is clean and organized. Tony exception is that they forgot to fix the fire alarm detector which it was hanging above our bedroom
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Great front desk service. My room had an extreme bad odor. It smelt a lot like curry. The hallway outside my door was fine but inside my room was horrible. I had to sleep with one of my tshirts over my face.
Business response:
Jeffrey, thank you for sharing your thoughts. We are glad you liked our courteous associates at the front desk, but we apologize for the odor issue in your room, and we regret the inconvenience it caused to you. Your feedback for the smell has been shared with the housekeeping team to do a deep cleaning of your room. Please allow us to provide you a refreshing stay on your next trip to our area. Sincerely, Hotel Management
Okay Hotel just for one night Only stay here if you need one night to stay at a hotel that is affordable.There is absolutely no breakfast here except for coffee at the at the front desk if you can that breakfast and there is no ice machine.
Business response:
Thank you for selecting us on your trip. Although you liked our affordable value, we are sorry you were not able to take advantage of our grab-and-go breakfast. This is definitely not the kind of experience we would like our guests to leave with and your feedback has been discussed with the appropriate team to find out what went wrong. As we have a full-size refrigerator for our guests’ convenience in every room, we therefore, do not have ice machines. We hope to have another chance so we can deliver you an exceptional exper... read more
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.